记者:普遍服务的概念最早起源于美国电信行业,并迅速在电力等其他公益性行业扩展,您认为与其他行业相比,电力的社会普遍服务具有哪些特点?曾鸣:与其他公益性行业相比,电力行业的普遍服务具有两大特点:一是普遍服务的迫切性更强,这主要是由于电力要比任何其他行业对经济社会发展和人民生活的影响都更直接、更密切, Reporter: The concept of universal service originated in the United States telecom industry, and quickly expanded in other non-profit industries such as electricity. In your opinion, what are the characteristics of universal service in power industry compared with other industries? Zeng Ming: In general, the universal service in the power industry has two major characteristics: First, the urgency of universal service is stronger. This is mainly due to the fact that electricity is more direct and close than any other industry in its impact on economic and social development and people’s livelihood.