NGO(Non-Governmental Organization)是指独立于政府、市场之外,采用非营利性的社会服务形式,弥补政府在公共管理领域中的失灵与不足,提升弱势群体在社会生活中的参与能力的社会公益组织。随着经济社会的发展,社会环境发生巨大变化,社会矛盾纠纷日益突出。社区是居民全体聚集的地方,其内部矛盾如政府和居民间、企业和居民间以及居民和居民间的矛盾化解程度影响到 Non-governmental Organization (NGO) refers to a society that uses non-profit forms of social services independent of the government and the market to make up for government failures and deficiencies in the field of public administration and enhances the ability of vulnerable groups to participate in social life Non-profit organization. With the economic and social development, the social environment has undergone tremendous changes, and social conflicts and disputes have become increasingly prominent. Communities are the places where all the inhabitants gather, and the internal contradictions such as the contradictions between the government and residents, between enterprises and residents and between residents and residents are affected