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通过倾听,可以获得大量有益的信息,可以更好地理解对方,可以赢得信赖和支持。在听清、听懂对方意思的基础上,在表达自己意见的时候,要注意以下6个要点。1.不要只是指出问题,而要提出解决问题的方案。光指出问题而没有解决方案,容易被别人理解为指责和抱怨,而指责和抱怨从来不会有什么好的结果。
By listening, you get a ton of useful information that gives you a better understanding of each other and you can win trust and support. On the basis of listening to and understanding each other’s meanings, we should pay attention to the following six points when expressing our own opinions. 1. Do not just point out the problem, but propose a solution to the problem. Light pointed out the problem without solution, easily understood by others as accusations and complaints, and accusations and complaints have never had any good results.