说起办公电话的使用,大家可能觉得这是一件不起眼的“小事”。但小事决定成败,使用电话看似一件小事,实则反映了使用者的语言表达能力、工作态度与方法、责任心及快速反应能力等综合素质,有时一个电话就可决定事情的成败。因此,新入职秘书更需注意电话的使用。身为党政办公室秘书,刚参加工作时,办公室领导和同事就曾告诉我许多使用电话应注意的事项。当时,我并未认识到它的重要性。随着办公电话使用频率的增多,我忽然发现要使用好办公电话并非易事。工作之余,我对电话的使用方法作了些许总结,以飨读者。一、电话使用的前提准备1.话机具备来电显示功能。办公电话必须具备来电显示功能,如果是普通电话,这就需要申请更换,否则会给工作带来不必要的麻 Speaking of the use of office phone, we may think this is a humble “trifles ”. However, the trivial matter of success or failure, the use of the phone may seem a trifle, but in fact reflects the user’s language skills, work attitude and methods, sense of responsibility and rapid response ability and other comprehensive quality, and sometimes a call can determine the success or failure of the matter. Therefore, the new secretary should pay more attention to the use of the telephone. As secretary of the party and government offices, just joined the work, the office leaders and colleagues have told me many use of the phone should pay attention to matters. At that time, I did not realize its importance. With the increasing use of office phones, I suddenly found it difficult to use a good office phone. In my spare time, I made a brief summary of how to use the phone in order to readers. First, the phone to use the prerequisites 1. Phone with caller ID function. Office phone must have Caller ID function, if it is ordinary phone, which requires applying for replacement, otherwise it will bring unnecessary work to the hemp