沟通是指传递某些信息而使他人在思想和行为方面发生变化的过程。因此,领导沟通就是指领导与下属之间通过信息传递,获得相互了解、团结一致、密切合作的过程。研究表明,绝大部分的领导者每天至少花80%的时间用于和他人直接沟通,换句话说,每小时里有48分钟花在开会、交谈等沟通上。而剩下20%的时间,大部分的工作也与沟通有关,如文件处理等。由此可见,沟通的成败往往决定了领导行为的成败,一个成功的领导者也往往是 Communication is the process of passing certain information to change others’ thoughts and behaviors. Therefore, leadership communication refers to the process of information exchange among leaders and subordinates, mutual understanding, solidarity and close cooperation. Research shows that most leaders spend at least 80% of their time communicating directly with others, in other words, 48 ​​minutes per hour spent on meetings, conversations and other communications. The remaining 20% ​​of the time, most of the work is also related to communication, such as file processing. Thus, the success or failure of communication often determines the success or failure of leadership behavior, a successful leader is often