虽然有些学者强调管理是一门科学,也有学者认为管理是一门艺术,但大多数人的共识是,管理既是一门科学,也是一门艺术。管理的科学性主要体现在组织架构和操作流程的设计优化上,即硬件管理部分;而管理的艺术性则主要体现在对组织中的人的影响和激励上。人是组织中的软件,对人的管理是一门艺术。 Although some scholars emphasize that management is a science and some believe that management is an art, most people’s consensus is that management is both a science and an art. The scientific management is mainly reflected in the design and optimization of the organizational structure and operational processes, that is, the hardware management part; and the artistic management of the management is mainly reflected in the influence and motivation on the people in the organization. People are the software in the organization, the management of people is an art.