按工业发达国家的实践来看,质量管理的发展大体经历了三个阶段,即:20世纪初～30年代,建立在美国质量管理始祖泰勒提出的专职检验基础上的质量检验阶段;40～50年代,建立在美国著名质量管理专家休哈特等人提出的以统计技术应用为特征的统计质量管理阶段;60年代初至今,建立在美国著名质量管理专家费根堡姆和朱兰提出的以系统科学为基础的全面质量管理阶段。 According to the practices of industrialized countries, the development of quality management generally goes through three stages, that is, from the early twentieth century to the thirties, a quality inspection stage based on the full-time inspection put forward by American quality control founder Taylor; 40-50 In the era of statistical quality management based on the application of statistical techniques proposed by the well-known American quality management expert Shewhart et al., From the early 1960s to the present, System science-based total quality management phase.