用户是服务创新的基石,发现用户、发现需求、发现知识日益成为图书馆服务创新战略成功实施的关键因素。移动互联环境进一步催生图书馆发现服务,但人们对发现服务的认知还存有误区。文章将通过对图书馆发现服务内涵及移动互联环境下图书馆用户行为的分析,从发现资源、发现知识、发现用户、发现用户需求等角度探讨图书馆发现服务的模式及策略,探索进一步提高图书馆服务品质的方法。 Users are the cornerstone of service innovation, discovering users, discovering needs and discovering knowledge have increasingly become the key factors in the successful implementation of the innovation strategy of library services. Mobile Internet environment further spawned library discovery services, but people still have misunderstandings about the discovery service. The article will analyze the library service discovery and library users ’behavior under the environment of mobile internet, discuss the mode and strategy of library discovery service from the point of discovering the resources, discovering the users, discovering the users and discovering the users’ needs, and explore the ways of further improving the books Library service quality methods.