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今年3月起,上海市质协用户评价中心针对分布在全市19个区县的社区卫生服务中心的服务质量,在社区卫生服务中心所在街道社区开展了社会公众满意度测评。测评显示,2008年,上海市社区卫生服务中心的满意度为79.80,处于较满意的水平,其中中心城区的满意度达到79.93,整体评价较2005年的75.15有显著提升,社区医疗服务受到了越来越多居民的信任。满意度提升得益于社区医疗改革这次调查共得到有效的样本量3985个,覆盖整个上海
Since March this year, the Quality Assurance User Evaluation Center of Shanghai has carried out social public satisfaction assessment on the community health service centers located in 19 districts and counties in the city. The evaluation shows that in 2008, the satisfaction rate of community health service center in Shanghai was 79.80, which was at a satisfactory level. The satisfaction rate of the downtown area reached 79.93. The overall evaluation was significantly improved from 75.15 in 2005, and the community medical service was more affected More and more residents trust. Satisfaction Improvement Benefited from Community Health Care Reform The survey resulted in 3985 effective samples covering the entire Shanghai