全面质量管理(Total Quality Control)简称TQC。这门管理科学,自70年代末传入我国,目前已在我国广为推行,所谓全面质量管理,即指:全员都要参加质量管理;全面工作都要进行质量管理;工作的全过程都要实行质量管理。只有做到这三个“全”字,才能从管结果变为管因素,自始至终地保证质量的最佳状态。 Total Quality Control (TQC). This management science, introduced to China since the late 1970s, has been widely implemented in China. The so-called total quality management means that all employees must participate in quality management; all work should be conducted quality management; the whole process of work is To implement quality management. Only by accomplishing these three “full” words can we turn from the result of management into a factor of management and guarantee the best quality from beginning to end.