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目的:对NICU患儿家属的压力源进行分析,并提出针对性干预措施,以更好地服务患者。方法:选取2015年1~9月NICU收治的90例患儿家属为研究对象,随机分为观察组和对照组各45例,采用SAS和SDS对两组的心理状况进行调查,通过半结构式访谈初步了解压力源,对影响因素进行分析。观察组针对压力源实施干预管理,对照组采用常规宣教方案,比较干预前后两组的心理状况和护理满意度。结果:干预前两组均存在明显的焦虑抑郁情绪(P>0.05),干预后观察组的SAS和SDS评分均显著低于对照组(P<0.05);观察组的护理满意度为97.8%,显著高于对照组的80.0%(P<0.05)。结论:新生儿监护室收治的患儿特殊,患儿家属往往存在焦虑和抑郁等负面情绪,了解其压力源,采取针对性干预,能够有效控制患儿家属的负面情绪,提高护理满意度。
Objective: To analyze the stressors of NICU family members and propose targeted interventions to better serve their patients. Methods: Ninety cases of children with NICU admitted to NICU from January to September in 2015 were selected and randomly divided into observation group (45 cases) and control group (45 cases). SAS and SDS were used to investigate the psychological status of the two groups. Semi-structured interviews A preliminary understanding of the source of pressure, the impact of factors to be analyzed. In the observation group, the stressors were intervened and managed. In the control group, the routine education program was used to compare the psychological status and nursing satisfaction of the two groups before and after the intervention. Results: The anxiety and depression were significant in both groups before intervention (P> 0.05). SAS and SDS scores in the observation group were significantly lower than those in the control group (P <0.05) after intervention. The satisfaction degree of nursing in the observation group was 97.8% Significantly higher than 80.0% of the control group (P <0.05). CONCLUSIONS: In the neonatal intensive care unit, children with special type and their families often have negative emotions such as anxiety and depression. To understand their stressors and take targeted interventions can effectively control the negative emotions of their children and improve their satisfaction with nursing.