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研究了如何应用BSC企业综合测评方法对航空公司的经营绩效进行全面的测评,并在研究分析的基础上提出一套航空公司BSC综合测评指标体系. 该指标体系的突出优点是围绕财务、顾客、企业内部过程和学习与创新4个视图,以战略型指标为核心,从而使公司的高级管理层及时把握影响企业生存发展的核心能力,同时开发了相应的诊断型指标,以使员工们明确自己工作的重点.
This paper studies how to use BSC method to evaluate the performance of airlines comprehensively, and puts forward a set of BSC comprehensive evaluation index system based on the research and analysis.The outstanding merit of this index system is that it focuses on financial, customer, Enterprise internal process and learning and innovation of the four views, with strategic indicators as the core, so that the company’s senior management timely grasp of the core capabilities affecting the survival and development of enterprises, while the development of the corresponding diagnostic indicators to enable employees to clear their own The focus of work.