本文通过访谈的方式调查某电信公司的普通员工如何看待绩效评估。结果表明员工对绩效评估这项组织活动存在矛盾的认知和复杂的情感以及对绩效评估的激励作用有高度的认同感。因此,管理者应该积极地帮助员工树立对绩效评估的正面认知,重视绩效结果对员工的激励和指导作用,从而使员工的行为最终向企业的目标倾斜。 This article investigates how an ordinary employee of a telecommunications company views performance evaluation through interviews. The results show that employees have a high degree of identity with conflicting cognitions and complex emotions as well as incentive to performance appraisal. Therefore, managers should actively help employees to establish a positive perception of performance appraisal, and attach importance to the motivation and guidance of performance results on employees, so as to make the employees’ behaviors ultimately inclined to the goals of the enterprise.