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药房是医院的窗口,也是医院的形象,是为患者提供药学服务的最终环节,它所提供的服务与人民群众生命安全及患者的生存质量息息相关。因此,提高药房服务质量和药师业务素质,增强责任感,提高服务态度势在必行。1切实转变工作作风,努力提高服务质量2004年,我们医院新门诊大楼建成使
The pharmacy is the window of the hospital and the image of the hospital. It is the final stage of providing pharmacy services to patients. The services provided by the pharmacy are closely linked with people’s life safety and patients’ quality of life. Therefore, improving pharmacy service quality and pharmacist business quality, enhance responsibility, improve service attitude is imperative. 1 Effectively change the style of work, and strive to improve service quality In 2004, our hospital new clinics built