当前,我国正处于重大战略机遇期与过渡转型期,伴随着社会的发展,社会的社会关系、利益格局都在悄然发生着变化,社会矛盾也不断突显,社会上的群众上访案件不断增加。有效的处理信访难题已经成为当今政府面临的重要课题,也是企业需要进行系统思考与分析的重要问题。本文先着重分析了企业信访的原因,并就原因对企业信访的应对措施进行了探讨,最后得出结论,认为法律是解决企业信访问题的关键。 At present, our country is in a period of major strategic opportunities and transitional transition. With the development of society, the social relations and the pattern of interests in our country are quietly changing. The social conflicts have also been constantly highlighted. The mass petitions of the masses in society have been steadily increasing. Effective handling of letters and puzzles has become an important issue facing the government today, but also an important issue that enterprises need to conduct systematic thinking and analysis. This article focuses on the analysis of the reasons for the enterprise letters and visits, and on the reasons for the enterprise response measures were discussed, the final conclusion, that the law is the key to solve the problem of corporate letters and visits.