买方市场条件下 ,商家的竞争已从价格之战转向商品之战、服务之战。可以说善待顾客已成为商家致胜的又一张“王牌”。那么 ,怎么才算善待顾客 ,怎样才能做到善待顾客呢？善待顾客 ,首先要善于“钻”进顾客“心”里。花精力、下功夫去了解研究消费者的需求 ,从顾客的利益出发 , Under the conditions of the buyer’s market, the competition of the merchant has shifted from the price war to the war of goods and the war of services. It can be said that treating customers has become another successful business “trump card.” So, how to treat customers, how to be good to customers? Treat customers, we must first be good at “drilling” into the customer “heart”. Spend energy, work hard to understand the needs of consumers, starting from the customer’s interests,