为了设法解决工业生产率下降、产品质量差以及雇员中存在不满情绪等问题,美国开始注重外国的经验。美国人在探索过程中把注意力越来越集中于诸如Z理论之类的日本企业组织模式和管理模式,或者象共同决策那样的欧洲企业管理思想。但由于产生这类模式的文化和工业背景同美国大不相同,因此能否从模式中找到解决美国生产率和劳资关系问题的答案 In order to solve problems such as falling industrial productivity, poor product quality, and dissatisfaction among employees, the United States began to pay attention to foreign experience. In the process of exploration, Americans have focused more and more on Japanese business organization models and management models such as Z theory, or European business management thoughts such as joint decision making. However, because the cultural and industrial background for producing such models is very different from that of the United States, it is possible to find answers to the questions of the United States’ productivity and labor-management relations from the model.