煤矿企业摊子大、战线长、人员构成复杂。企业与地方、企业内部之间、员工与企业之间、员工与员工之间等各种矛盾交织在一起。信访工作面临着新情况、新问题,我们必须紧紧抓住以人为本这个根本,进一步解放思想,更新观念,创新思维,坚持一切从实际出发,创造性地开展工作,把信访工作落到实处,为创造稳定的企业内部环境,为构建和谐企业,为构建和谐社会,保驾护航。一、在“四个坚持”上下功夫,做好信访工作。一是坚持信访工作的预见性。预见性做好信访工作,是信访稳 Coal mine business stand large, long front, staff complex. There are various kinds of contradictions between enterprises and places, between enterprises, between employees and enterprises, and between employees and employees. Let us face up to new situations and new problems. We must firmly grasp the fundamental principle of taking people as the foundation, further emancipate our minds, update our concepts, innovate our thinking, persist in everything proceeding from reality and carry out our work in a creative way. Stable internal environment, in order to build a harmonious enterprise, to build a harmonious society, escort. First, in the “four adhere to” work hard, do a good job petition. First, adhere to the foreseeability of petition work. Foreseeability Do a good job petition, is a steady letter