常说“春雨贵如油”,可一场春雨却让合肥某公司的黄先生徒生了许多烦恼。原来,春节前黄先生在合肥长江中路一家皮鞋专卖店买了一双名牌皮鞋,不料前天下雨时,黄先生却发觉这双还是崭新的皮鞋竟然渗水。花了200多元,穿着尚不到一个月,黄先生自然很窝火,找到商家要求退换,协商未果后他投诉到合肥市消费者协会。 据市消协一位工作人员介绍,每年都有许多消费者前来投诉此类问题,但消协却束手无策,因为皮鞋渗水不属安徽省鞋类“三包”(包修、包退、包换)规定的“三包”范围。在合肥市12315投诉中心,记者也了解到鞋子历来是投诉最多的 It is often said that “spring rain is as expensive as oil”, but a spring rain has caused Mr. Huang, a company in Hefei, to have a lot of troubles. It turned out that before the Spring Festival, Mr. Huang bought a pair of branded leather shoes at a leather shoe store on the middle of the Yangtze River in Hefei. Unexpectedly, when Mr. Huang was raining yesterday, Mr. Huang discovered that this pair of brand new shoes actually leaked. It took more than 200 yuan and it took less than a month to wear. Mr. Huang naturally wore fire. He found a business request for return. After unsuccessful negotiations, he complained to the Consumer Association of Hefei. According to a staff member of the Municipal Consumers Association, many consumers come to complain about this kind of problem each year, but the Consumers Association is incapable of doing anything because the leakage of leather shoes is not the “Three Guarantees” of footwear in Anhui Province (including repairs, refunds, and packages). Change) the “three guarantees” scope. In the 12315 complaints center in Hefei, the reporter also learned that shoes have always been the most complaints