医院保洁工作合格与否直接关系到医院的社会形象及医疗质量[1,2]。为了顺应现代化医院的发展及满足患者的需求,我院从2000年开始引入社会化保洁。在近9 a的社会化保洁过程中,我们就保洁管理质量进行了不断探讨及改进,使我院保洁工作质量管理步入了一个有序、高效的运行轨道,现 The hospital’s cleaning work is directly related to the quality of the hospital’s social image and medical quality [1,2]. In order to comply with the development of modern hospitals and meet the needs of patients, our hospital since 2000, the introduction of social cleaning. In the process of social cleaning in the recent 9 years, we conducted continuous exploration and improvement on the quality of the cleaning management, which brought the quality management of the cleaning work in our hospital into an orderly and efficient operation track. Now