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近年来,医患纠纷越来越多,大量的耗费了医院的人力物力,影响了医院的正常运转,如何处理医患纠纷,保障医患双方的合法权益,是医院必须面对的问题之一。目前医患纠纷的新特点医患纠纷发生数量明显增加。各医院医疗纠纷逐年攀升,与医务人员的服务态度、治疗的费用和患者的维权意识增强有明显关系。医闹及媒体的夸大报道,使医患纠纷的处理更加困难。现在的患者
In recent years, more and more disputes between doctors and patients have taken a lot of manpower and resources of the hospital, affecting the normal operation of the hospital. How to deal with disputes between doctors and patients and ensure the legitimate rights and interests of both doctors and patients is one of the problems the hospital must face . At present, the new features of doctor-patient disputes have dramatically increased the number of doctor-patient disputes. The medical disputes in various hospitals have been rising year by year, which is obviously related to the service attitude of medical personnel, the cost of treatment and the awareness of patients’ rights protection. Medical trouble and media exaggerated reports, so that the handling of medical disputes more difficult. Now the patient