【摘 要】
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11月9日,辽阳市委副书记、代市长白英到12345政务服务便民热线调研.rn在12345政务服务便民热线办公大厅,白英认真听取运行情况介绍,仔细查看业务办理过程,就诉求受理情况、咨询投诉流程、群众满意度等情况进行深入细致了解.
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11月9日,辽阳市委副书记、代市长白英到12345政务服务便民热线调研.rn在12345政务服务便民热线办公大厅,白英认真听取运行情况介绍,仔细查看业务办理过程,就诉求受理情况、咨询投诉流程、群众满意度等情况进行深入细致了解.
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11月23日,鞍山市委书记余功斌到鞍山市12345热线平台调研.rn在12345热线平台,余功斌现场接听了19位群众来电,诉求内容涉及供热、物业、市场监管、市政工程等方面.每接通一个电话,余功斌都细心问询,认真记录,对事实清楚、政策规定明确的诉求,当场答复,对需进一步调查的诉求,现场转至相关责任单位并限期办理.