11月3日,记者从相关部门获悉,集团各营运公司三季度投诉和事故与去年同期相比均呈下降趋势,其中投诉起数下降34%,事故起数下降8%,事故费用控制在标准以内,10月份违章数较上月下降609起,下降幅度达28%,整体服务质量呈上升趋势。7月份,各营运公司以“驾驶讲文明,禁开赌气车”大讨论活动为 November 3, the reporter learned from the relevant departments, the Group operating companies in the third quarter complaints and accidents showed a downward trend compared with the same period last year, of which the number of complaints decreased 34%, the number of accidents decreased by 8%, accident costs control in the standard , The number of illegal activities in October dropped 609 from the previous month, a drop of 28%. The overall service quality is on the rise. In July, the operating companies to “driving talk civilized, banned angry cars ” big discussion activities