医务人员每天对要面对各种患者,如何更好地与患者沟通,减少不必要的医患纠纷,医务人员对此要有一个明确的认识。首先,要明确医患沟通的目的。医患沟通是对医学理解的一种信息传递过程,是为患者的健康需要而进行的,使医患双方能充分、有效地表达对医疗活动的理解、意愿和要求。医患沟通是改善医患关系的重要途径,是建立医患双方相互信任,保障医患双方利益的有效手段。好的医护人员可以利用有效的手段与病人进行良好的沟通,从而可以更准确地判断出病人面临的问题,病人对他们所接受的治疗护理会感到更满意,病人担忧、焦虑和消沉的心理压力也会得到减 Medical staff should face various kinds of patients daily, how to better communicate with patients and reduce unnecessary disputes between doctors and patients, and the medical staff should have a clear understanding about it. First of all, we must clarify the purpose of communication between doctors and patients. Communication between doctor and patient is a kind of information transmission process for medical understanding. It is carried out for the patients’ health needs so that both doctors and patients can fully and effectively express their understanding, wishes and demands for medical activities. Communication between doctors and patients is an important way to improve the relationship between doctors and patients, and an effective way to establish mutual trust between both doctors and patients and protect the interests of both doctors and patients. Good health care workers can use effective means to communicate well with patients, so as to more accurately judge the problems faced by the patients, the patients are more satisfied with the treatment and care they receive, the patient is worried, the psychological stress of anxiety and depression Will be reduced