案例A公司是山东一家大型家电企业,随着市场竞争日益激烈,A公司决策层感到人力资本不足日益成为企业进一步发展的桎梏。在从外部引进人才的同时,A 公司加大了对员工培训的投入。但使决策层困惑的是,培训并没有取得预期的效果,老总抱怨说:“培训费有一大半浪费了,但不知道浪费在哪里”,员工也感觉:“讲的都对,但没有用。” Case A Company is a large home appliance enterprise in Shandong. With the increasingly fierce market competition, Company A's decision-makers feel that the shortage of human capital has increasingly become a hurdle for the further development of the enterprise. While introducing talent from outside, Company A increased its investment in staff training. But what puzzled the decision-makers was that the training did not produce the expected results. The boss complained: “The training costs are more than half wasted, but we do not know where the waste is.” The staff also feels: “All right, but useless. ”