农九师医院开展“以病人为中心”活动三年多,带来了医疗服务观念、机制和行风建设积极而深刻的变化。表明“以病人为中心”是医疗服务行业的一次革命。一、“以病人为中心”引发了医疗服务观念的革命在开展“以病人为中心”活动中,该医院认为,随着市场经济的发展,医疗服务总体上已进入买方市场,中小型医院多数面临设施闲置问题;同时,病人同医生的关系已形成一种契约关系;由于职工群众生活水平的提高,对医院的服务也有了更高的要求。医院上下只有尽快转变服务观念,更好地把握和满 The development of the “Patient-centered” campaign in the Agricultural Division 9 hospital has brought about positive and profound changes in the concept, mechanism, and construction of medical services. It shows that “patient-centered” is a revolution in the medical service industry. First, “patient-centric ” revolution that triggered the concept of medical services in the development of “patient-centered ” activities, the hospital believes that with the development of market economy, medical services have generally entered the buyer’s market, The majority of small and medium-sized hospitals are facing the problem of idle facilities; at the same time, the relationship between the patient and the doctor has formed a contractual relationship; due to the improvement of the living standards of the staff and workers, there is a higher demand for hospital services. Only change the concept of service as soon as possible from the hospital up and down, to better grasp and full