一过节消费者就很容易出现过度消费的情况,等到节后清醒过来,往往会掀起一阵退货浪潮。位于美国新泽西州的彭尼百货分店的负责人罗恩最近就为这个问题头疼不已。不到十天的时间里,退货额就达到了100万美元,大概有10%的商品都被退货了。这还不包括网络订单的退货,而网络订单的退货是门店的三倍之多。“不知道有没有什么办法可以降低退货带来的损失?”在开会时,店 A holiday consumer is prone to over-consumption situation, until after the holiday clear-headed, often set off a wave of return. Ron, the head of Penney’s department store in New Jersey, has a recent headache on the issue. In less than ten days, the amount returned amounted to one million U.S. dollars. About 10% of the products were returned. This does not include the return of online orders, while the return of online orders is three times as many stores. “Do not know if there is any way to reduce the loss caused by the return? ” In the meeting, the shop