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目的了解常州市儿童家长对预防接种服务的满意度,为提高预防接种服务水平提供依据。方法采用分层抽样的方法,抽取常州市新北区和金坛市儿童家长进行现场问卷调查。结果常州市儿童家长对预防接种总体满意率较高,与地区经济强弱无统计学差异。家长对工作人员接种技术认可度最高,但对预防接种提醒方式满意率较低。满意度与文化程度和户籍地有关联,与性别、监护关系、交通工具、路途花费时间无关。结论加强对儿童家长的健康教育和流动儿童的管理,提高预防接种工作效率。
Objective To understand the satisfaction of parents of children in Changzhou for vaccination services and provide the basis for raising the level of vaccination services. Methods A stratified sampling method was adopted to select the parents of children in Xinbei District of Changzhou City and Jintan City for field survey. Results The parents of children in Changzhou had a higher overall satisfaction rate with vaccination and no significant difference with the regional economy. Parents received the highest degree of technical staff inoculation, but vaccination reminders less satisfactory way. Satisfaction with the education level and the place of domicile is related to gender, guardianship, transport, travel time has nothing to do. Conclusion Strengthen the health education of parents of children and the management of migrant children, and improve the efficiency of vaccination.