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目的:分析在消毒供应中心质量管理中应用持续质量改进的效果。方法:普宁市人民医院在2013年9月至2015年9月在质量管理中运用持续质量改进,并保证在质量管理的每个大小环节中都融入质量管理,探讨分析质量管理过程中发现的问题以及潜在的问题,查明原因,进行整改。结果:实施后灭菌物品监测、待灭菌包、改进后效率、科室满意度均明显高于实施前,且实施后第2年比实施后第1年效果更为明显;实施后质量管理知识掌握程度为100%,实施前为62.5%。结论:持续质量改进用于消毒供应中心质量管理中能够显著提高质量管理水平,提高医疗服务和其他工作质量,保证医疗安全。
Objective: To analyze the effect of applying continuous quality improvement in the quality control of disinfection supply center. Methods: Puning People’s Hospital applied continuous quality improvement in quality management from September 2013 to September 2015, and ensured that quality management was incorporated into every aspect of quality management and analyzed the problems found in the quality management process As well as potential problems, identify the reasons for rectification. Results: After the implementation of the sterilization items monitoring, to be sterile package, improved efficiency, department satisfaction were significantly higher than before the implementation, and after the implementation of the second year than after the implementation of the first year effect is more obvious; after the implementation of quality management knowledge Mastery of 100%, before the implementation of 62.5%. CONCLUSIONS: Continuous quality improvement is used in the quality management of disinfection supply center can significantly improve the quality of management, improve the quality of medical services and other work to ensure medical safety.