2014年3月,苏州久保田服务部在公司本部举办了培训师培训(TTT)课程和久保田经销商服务团队管理与客户维护培训课程,来自全国各地的代理商服务人员、苏州久保田服务人员参加了培训。TTT课程旨在让培训师们认识培训涵义,了解培训师所需基本技能;初步掌握与学员的沟通表达技巧,学会高效沟通;初步学习课堂控制技巧,掌握课堂纪律维护方法等。客 In March 2014, Suzhou Kubota Service held a training division training (TTT) course and a KUBOTA dealer service team management and customer maintenance training course in its headquarters. Agents and service personnel from all over China and Suzhou Kubota staff attended the training . The purpose of the TTT course is to enable trainers to understand the meaning of training, understand the basic skills required of trainers, master the communication skills with trainees, learn to communicate effectively, learn classroom control skills firsthand and master class discipline maintenance methods. customer