“民心网”因民而生,为民而兴,一个看似寻常的网站,却架起民意沟通的桥梁。通过这一平台真实了解到广大业主的实际困难和问题,解决这些困难和问题是我们的职责,也是必须做好的一项工作。困难和问题可能是多样的、复杂的,但只要真正以业主的根本利益为办件工作的出发点和落脚点,带着责任和感情去办理投诉件,就能缓解矛盾,解决问题,让广大业主满意。我每天上班第一项工作是登录民心网,查看是否有投诉件,遇有诉求件 “People’s Heart ” "live by the people, for the people and Xing, a seemingly unusual site, but set up a bridge of public opinion communication. Through this platform, we can truly understand the actual difficulties and problems of the vast majority of landlords. It is our duty to solve these problems and problems, and it is also a task that must be done. Difficulties and problems may be diverse and complicated. However, as long as the real interests of the owners are the starting point and the foothold of the office work, handling the complaints with the responsibility and feelings can ease the problems and solve the problems so that the majority of the owners satisfaction. My first day at work is to log in to the people’s mind network, check whether there are complaints, in case of appeal