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SME 市场对那些能够带来些有用东西的新进者们开了大门。在对中小型企业(SME)的调研中我们试图预测他们的期望是什么?以及他们对目前的产品是否满意。我们在门户网站 www.crm4sme.com 的会员中进行了投票,有近2500位中小企业的经理/职员参与。其中约10%(228人)的人作出了响应。来自世界各地的 SME 响应者中有42%位于北美,31%位于欧洲,还有11%来自亚洲。他们的确符合了我们对 SME 标准的规定——响应者中有85%其工作的企业员工少于500人,84%所在的企业收入为5000万美元或以下。实际上,其中有39%是收入在100万美元以下的,还有
The SME market opens the door to new entrants who can bring some useful things. In our survey of small and medium-sized enterprises (SMEs), what are we trying to predict their expectations? And whether they are satisfied with the current products. We voted on as a member of the portal www.crm4sme.com with nearly 2,500 SME managers / staff involved. About 10% (228 people) responded. 42% of SME respondents from all over the world are located in North America, 31% are in Europe and 11% are in Asia. They did meet our requirements for the SME standard - fewer than 500 employees work 85% of respondents, and 84% are earning $ 50 million or less. In fact, 39% of them earn less than $ 1 million, and still