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非业务部门的绩效考评一直以来被认为是困扰企业发展的难题,调动非业务部门积极性,科学合理的评估非业务部门的绩效制度对企业发展来说显得极其重要。在绩效评估实践中,企业的业务人员可以根据任务完成程度等量化考核,标准比较客观、准确;非业务部门在公司内部不直接承担量化任务,是为一线销售部门提供服务的部门如财务部门、技术部门等,考核比较主观、模糊,如何做好企业非业务部门人员的绩效考核就成了笔者在人力资源部门工作难点。
Performance appraisal of non-business sector has long been considered to be troubled by the development of enterprises, to mobilize the enthusiasm of non-business sector, scientifically and properly assess the performance of non-business sector system for the development of enterprises is extremely important. In the practice of performance appraisal, the business staff of the enterprise can quantify the examination according to the degree of completion of the task, the standard is objective and accurate; the non-business department does not directly undertake the quantitative task within the company and is the department that provides the service for the front-line sales department, such as the financial department, Technical departments, etc., more subjective assessment, fuzzy, how to do a good job performance evaluation of non-business sector personnel has become the author in the human resources department work difficulties.