市场经济,激烈竞争,是当今商业企业的一大特点。在琳琅满目、冠冕堂皇的广告词中,不乏有诸多的招揽吸引性的用语。诸如“送货上门”、“包换包退”、“售后服务”等等。看上去似乎满有吸引力,但还有比其超前且能打动顾客的新招是“售前服务”。 Market economy, fierce competition, is a major feature of today’s business enterprises. In the dazzling, high-sounding ad, there are many attractive attracting language. Such as “home delivery”, “Baohuanbaitui”, “service” and so on. Appears to be very attractive, but there is a new way than before to impress customers is “pre-sales service.”