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2011年11月16日下午2时40分,居住在长庆油田陇东矿区凤城园六区、时年67岁的王师傅吃过午饭,早早就来到离退休服务站领取医疗报销款,左等右等不见业务员小李的面,老人家有些不耐烦了,给站长杨建国发起脾气。杨站长一边让座、倒水,一边笑脸解释。正纳闷,小李一路匆忙地跑过来,快速帮老人办理了领款手续,双手将报销款递到老人手上,嘴里不停地说,对不起!王师傅数好钱,脸上露出了微笑。小李名叫李传艳,47岁,是长庆油田庆城综合服务处第二离退休职工服务站一名工作人员,她主要负责全站1200多名离退休职工及
At 16:20 on November 16, 2011, living in Changqing Oilfield Longdong mining Fengcheng Park six districts, when the age of 67, Master Wang had lunch, early retirement service station to receive medical reimbursement, Left and right wait for the clerk did not see the face of Li, some impatient elderly people, to the stationmaster Yang Jianguo angry. Yang station seat, pour water, while smiling face explanation. Wondering, Xiao Li ran all the way in a hurry to quickly help the elderly for the formalities, both hands reimbursement handed to the hands of the elderly, his mouth kept saying, I’m sorry! Master Wang good money, his face smiled . Li Liyan, 47, is a staff member of the second retired employee service station at Qingcheng Comprehensive Service of Changqing Oilfield. She is mainly responsible for more than 1,200 retired staff and