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银行业面临的挑战在于如何使客户乐意学习使用并信任这种新型的服务渠道。多数大银行现已能够提供完全可靠的、功能齐全的网上银行业务,不收取或
The challenge facing the banking industry is how to make customers willing to learn to use and trust this new service channel. Most major banks are now able to provide fully reliable, full-featured online banking services that do not charge or