领导者们需要懂得如何以鞭策其员工的方式行使他们的权力。在领导工作中,人才是真正的挑战。要完成任何事情,领导者都需要让组织的人员跟他站在一起,这远远不是受欢迎就能做到的。以洞察理解建立关系虽然受欢迎仅仅是被喜欢的一种特质而已,但情商则是理解和有效管理本人及其他人情绪的一种能力。在对数百位领导者进行研究之后,我确认这一点乃是领导力的关键所在。一位领导者对我说:“我想知道的是,谁真正懂得如何与人共事并把事情办妥,你就是要尽 Leaders need to know how to exercise their power in the same way that they spur their employees. Talent is the real challenge in leadership work. To do anything, the leader needs to have the people in the organization with him, far from being welcome. Insights into understanding that building relationships, while popularity is just a favorite attribute, is an ability to understand and effectively manage the emotions of oneself and others. After researching hundreds of leaders, I confirm that this is the key to leadership. A leader said to me: ”What I want to know is, who really understands how to work with people and get things done, you just have to do it