目前,为了压缩管理成本,加油站全部是按量控编,按编定员。自加油站上卡后,因刷卡、打票、宣传,推卡等事务的增多,部分加油站就有了人少事多的感觉,部分加油站因为不能很好地处理人员、事务和时间段的有效搭配,往往导致一方面加油站上量效果不明显,另一方面又出现堵车跑车现象,既丢掉了顾客,又影响了员工的积极性。那么,是否有办法有效地化解这种矛盾呢? At present, in order to reduce the cost of management, gas stations are all based on the volume control, according to the editor. Since the card on the gas station, due to credit card, playing cards, publicity, push cards and other services increased, some gas stations have a little more people feel less, because part of the gas station can not handle personnel, business and time period Effective collocation, often resulting in the gas station on the one hand the effect is not obvious, on the other hand the phenomenon of traffic jams, both lost customers, but also affect the enthusiasm of staff. So, is there any way to effectively resolve this contradiction?