我国正处于社会转型期,网络的飞速发展加之网民数量的迅猛增长,使得网络成为群众表达诉求和参政议政的重要渠道,这就加大了网络社会冲突的可能性。近年来,我国网络群体性事件层出不穷,涉及到社会生活的方方面面,并且发生方式逐渐多样化,从网络走向现实生活,对人们正常的工作、学习、生活带来了不小的影响。因此,如何正确预防、及时化解、妥善处置网络群体性事件,就成为摆在各级政府部门面前的一个重要课题。 China is in a period of social transition. The rapid development of the Internet and the rapid growth of the number of Internet users have made the Internet an important channel for people to express their demands and participate in the deliberations and deliberations, which increases the possibility of social conflicts in the Internet. In recent years, an endless stream of network mass incidents in our country has been involved in all aspects of social life. Gradual diversification has taken place from the network to the real life and brought a great impact on people’s normal work, study and life. Therefore, how to correctly prevent and promptly resolve and properly handle the mass incidents of the network has become an important issue before all levels of government departments.