借鉴德国高校后勤管理经验和美国“ZD计划”方法,对职校后勤服务对策进行了研究,提出了“无缺点后勤服务”的创新理念和“力争后勤服务‘十零’,实现后勤管理‘无缺’”的目标,阐述了“无缺”与“十零”的含义、特点、意义和作用,以及“十零”的实施。 Learning from the experience of logistic management in Germany universities and “ZD plan” in the United States, this paper studies the logistic service strategy of vocational school, puts forward the innovative idea of ​​“no shortage of logistical service” and "strive to make logistics management ten ’, And expounds the meaning, characteristics, meaning and function of’ no shortage ’and ’10’ and the implementation of ’10. ’