论文部分内容阅读
云南电网公司玉溪供电局红塔分局营业厅深化创先工作,扎实提升客户满意度,在心系群众、为民服务的同时,积极出点子、想办法,发扬营销优质服务基层首创精神,在全面了解、收集、整理客户需求和意见后,对服务举措进行改进和优化,促进服务精细化,做到及时解决问题避免投诉发生,进一步提升了服务水平,拉近了与客户之间的心灵桥梁。
Yunnan Power Grid Corporation Yuxi Power Hongta Branch office to deepen the work of a pioneering work, and enhance customer satisfaction, in the minds of the masses, for the people at the same time, positive ideas, think of ways to promote the marketing of quality service grass-roots pioneering spirit, a comprehensive understanding of, After collecting and arranging customer needs and opinions, we improve and optimize service initiatives to promote service refinement, solve problems in a timely manner, and prevent complaints from occurring. As a result, the service level is further enhanced and the bridge of mind with customers is shortened.