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身边有些人的行为,总让你觉得不顺眼。但即使是最令人讨厌的人,也总有值得你赞赏的地方,也许你还没发现,也许你不屑一顾。然而,好话藏在心底是无法生根发芽的,还不如大方真诚地告诉对方;你收获的远比一个惊讶的表情要来得多……
He almost killed somebody, but one minute changed his life.
This beautiful story comes from Sherman Rogers’ book, Foremen: Leaders or Drivers?
In his true-life story, Rogers illustrates the importance of effective relationships. During his college years, Rogers spent a summer in an Idaho logging camp. When the 1)superintendent had to leave for a few days, he put Rogers in charge. “What if the men refuse to follow my orders?” Rogers asked. He thought of Tony, an 2)immigrant worker who 3)grumbled and 4)growled all day, giving the other men a hard time.
“Fire them,” the superintendent said. Then, as if reading Rogers’ mind, he added, “I suppose you think you are going to fire Tony if you get the chance. I’d feel badly about that. I have been logging for 40 years. Tony is the most reliable worker I’ve ever had. I know he is a 5)grouch and that he hates everybody and everything. But he comes in first and leaves last. There has not been an accident for eight years on the hill where he works.”
Rogers took over the next day. He went to Tony and spoke to him. “Tony, do you know I’m in charge here today?” Tony 6)grunted. “I was going to fire you the first time we 7)tangled, but I want you to know I’m not,” he told Tony, adding what the superintendent had said. When he finished, Tony dropped the 8)shovelful of sand he had held and tears streamed down his face. “Why he didn’t tell me that eight years ago?”
That day Tony worked harder than ever before—and he smiled! He later said to Rogers, “My first foreman who ever say, ‘Good work, Tony,’ and it made me feel like Christmas.”
Rogers went back to school after that summer. Twelve years later he met Tony again who was now superintendent for railroad construction for one of the largest logging companies in the West. Rogers asked him how he came to California and happened to have such success.
Tony replied, “If it not be for the one minute you talk to me back in Idaho, I kill somebody someday. One minute change my whole life.”
Effective managers know the importance of taking a moment to point out what a worker is doing well. But what a difference a minute of 9)affirmation can make in any relationship!
One minute. Have you got one minute to thank someone? A minute to tell someone what you sincerely like or appreciate about her? A minute to 10)elaborate on something he did well?
One minute. It can make a difference for a lifetime.
他几乎杀了人,不过一分钟的时间改变了他的人生。
这个美好的故事出自于谢尔曼·罗杰斯撰写的一本书——《工头:领导者还是驱使者?》
罗杰斯通过他亲历的故事说明了有效关系的重要性。在罗杰斯上大学的时候,有一年暑假,他在爱达荷州一处伐木场里度过。伐木场主管有事必需离开一段时间,他把伐木场交给罗杰斯来管理。罗杰斯想起了托尼这个外来劳工。托尼整天发牢骚、大喊大叫,还爱找茬打架。于是他问主管道:“如果这些人不听从我的指令,我该怎么办呢?”
“把他们开了,”主管回答说,这时,主管好像看出了罗杰斯的心思,他又补充说,“我猜你是想如果有机会的话你就会炒掉托尼。我认为这样很不好。我干伐木这行有40年了,托尼是我遇到过的最值得信赖的工人。我知道他是一个爱发牢骚的人,他痛恨所有的人和事。可他每天都是最早上班,最晚一个下班。八年来,在他工作的山上没有发生过一起安全事故。”
第二天,罗杰斯接管了伐木场。他找到托尼并对他说:“托尼,你知道今天是由我管吗?”托尼嘀咕了一声。“在我们第一次发生争执的时候我就想把你炒了,不过现在,我想让你知道我是不会这样做的。”罗杰斯告诉托尼道,他还把主管昨天所说的话也告诉了托尼。当他说完时,托尼手中的一铲沙子散落一地,一行泪水滑过托尼的脸。“他为什么八年前不告诉我呢?”
那天托尼干得比以前任何时候都要起劲——而且,他的脸上还露出了笑容。后来托尼告诉罗杰斯说:“我第一个工头曾跟我说‘托尼,你干得不错’,我当时听了感觉就像过圣诞节一样高兴。”
暑假结束,罗杰斯又回到了学校。12年后,罗杰斯又遇见了托尼,他现在是一家伐木公司负责铁路建设的主管,那家公司是美国西部最大的伐木公司之一。罗杰斯问托尼他是如何能到加州并且取得这么大成绩的。
托尼回答道,“要不是当年你在爱达荷州伐木场花一分钟时间和我交谈的话,我终有一天会杀人。可那一分钟改变了我的人生。”
卓有成效的管理者知道抽出时间告诉员工他在哪方面表现得不错的重要性。用一分钟的时间来褒奖别人能使得你与任何人的关系发生巨大的改变。
就一分钟。你曾经花一分钟去感谢别人了吗?你曾经用一分钟的时间告诉别人你真心喜欢,真心欣赏她了吗?你曾经花一分钟的时间细述别人的出色表现了吗?
这短短的一分钟,却能改变人的一生。
翻译:立及夕
He almost killed somebody, but one minute changed his life.
This beautiful story comes from Sherman Rogers’ book, Foremen: Leaders or Drivers?
In his true-life story, Rogers illustrates the importance of effective relationships. During his college years, Rogers spent a summer in an Idaho logging camp. When the 1)superintendent had to leave for a few days, he put Rogers in charge. “What if the men refuse to follow my orders?” Rogers asked. He thought of Tony, an 2)immigrant worker who 3)grumbled and 4)growled all day, giving the other men a hard time.
“Fire them,” the superintendent said. Then, as if reading Rogers’ mind, he added, “I suppose you think you are going to fire Tony if you get the chance. I’d feel badly about that. I have been logging for 40 years. Tony is the most reliable worker I’ve ever had. I know he is a 5)grouch and that he hates everybody and everything. But he comes in first and leaves last. There has not been an accident for eight years on the hill where he works.”
Rogers took over the next day. He went to Tony and spoke to him. “Tony, do you know I’m in charge here today?” Tony 6)grunted. “I was going to fire you the first time we 7)tangled, but I want you to know I’m not,” he told Tony, adding what the superintendent had said. When he finished, Tony dropped the 8)shovelful of sand he had held and tears streamed down his face. “Why he didn’t tell me that eight years ago?”
That day Tony worked harder than ever before—and he smiled! He later said to Rogers, “My first foreman who ever say, ‘Good work, Tony,’ and it made me feel like Christmas.”
Rogers went back to school after that summer. Twelve years later he met Tony again who was now superintendent for railroad construction for one of the largest logging companies in the West. Rogers asked him how he came to California and happened to have such success.
Tony replied, “If it not be for the one minute you talk to me back in Idaho, I kill somebody someday. One minute change my whole life.”
Effective managers know the importance of taking a moment to point out what a worker is doing well. But what a difference a minute of 9)affirmation can make in any relationship!
One minute. Have you got one minute to thank someone? A minute to tell someone what you sincerely like or appreciate about her? A minute to 10)elaborate on something he did well?
One minute. It can make a difference for a lifetime.
他几乎杀了人,不过一分钟的时间改变了他的人生。
这个美好的故事出自于谢尔曼·罗杰斯撰写的一本书——《工头:领导者还是驱使者?》
罗杰斯通过他亲历的故事说明了有效关系的重要性。在罗杰斯上大学的时候,有一年暑假,他在爱达荷州一处伐木场里度过。伐木场主管有事必需离开一段时间,他把伐木场交给罗杰斯来管理。罗杰斯想起了托尼这个外来劳工。托尼整天发牢骚、大喊大叫,还爱找茬打架。于是他问主管道:“如果这些人不听从我的指令,我该怎么办呢?”
“把他们开了,”主管回答说,这时,主管好像看出了罗杰斯的心思,他又补充说,“我猜你是想如果有机会的话你就会炒掉托尼。我认为这样很不好。我干伐木这行有40年了,托尼是我遇到过的最值得信赖的工人。我知道他是一个爱发牢骚的人,他痛恨所有的人和事。可他每天都是最早上班,最晚一个下班。八年来,在他工作的山上没有发生过一起安全事故。”
第二天,罗杰斯接管了伐木场。他找到托尼并对他说:“托尼,你知道今天是由我管吗?”托尼嘀咕了一声。“在我们第一次发生争执的时候我就想把你炒了,不过现在,我想让你知道我是不会这样做的。”罗杰斯告诉托尼道,他还把主管昨天所说的话也告诉了托尼。当他说完时,托尼手中的一铲沙子散落一地,一行泪水滑过托尼的脸。“他为什么八年前不告诉我呢?”
那天托尼干得比以前任何时候都要起劲——而且,他的脸上还露出了笑容。后来托尼告诉罗杰斯说:“我第一个工头曾跟我说‘托尼,你干得不错’,我当时听了感觉就像过圣诞节一样高兴。”
暑假结束,罗杰斯又回到了学校。12年后,罗杰斯又遇见了托尼,他现在是一家伐木公司负责铁路建设的主管,那家公司是美国西部最大的伐木公司之一。罗杰斯问托尼他是如何能到加州并且取得这么大成绩的。
托尼回答道,“要不是当年你在爱达荷州伐木场花一分钟时间和我交谈的话,我终有一天会杀人。可那一分钟改变了我的人生。”
卓有成效的管理者知道抽出时间告诉员工他在哪方面表现得不错的重要性。用一分钟的时间来褒奖别人能使得你与任何人的关系发生巨大的改变。
就一分钟。你曾经花一分钟去感谢别人了吗?你曾经用一分钟的时间告诉别人你真心喜欢,真心欣赏她了吗?你曾经花一分钟的时间细述别人的出色表现了吗?
这短短的一分钟,却能改变人的一生。
翻译:立及夕