百货零售业现今的困惑还在于自身的改变和突围,没有适应潮流的创新,没有认真研究主流消费群的客观心态,没有开发全渠道营销的态度,是成功不了的,是没法打破横在自己面前的这堵墙的。道家有云:自身强则世界弱,沟沟坎坎从来都是弱者的借口。传统百货零售业这次转型的关键,还要在对主流消费客群的服务上和自身的经营理念提升上好好的努把力。 Department store retail confusion now lies in its own changes and breakthroughs, there is no innovation to adapt to the trend, did not seriously study the mainstream consumer group’s objective attitude, there is no development of omnichannel marketing attitude, can not succeed, is unable to break the horizontal In front of this wall Taoist clouds: their own strong world is weak, Goukan has always been an excuse for the weak. The key to the transformation of the traditional retail department store, but also in the mainstream consumer customer service and their own business philosophy to enhance a good effort to improve.