随着科技的发展和人们生活水平的提高,电话的普及率越来越高。打电话看起来很容易,其实不然。办公人员打、接电话要给对方留下一个良好的印象,应注意以下基本礼仪。重要的第一声。当我们打电话给某某单位,若一接通,就能听到对方亲切、优美的招呼声,心里一定会很愉快。在电话中我们只要稍微注意一下自己的行为,给对方的感觉也会 With the development of science and technology and the improvement of people’s living standard, the penetration rate of telephone is getting higher and higher. It looks easy to call, it is not. Office workers fight, answer the phone to leave each other a good impression, should pay attention to the following basic etiquette. Important first sound. When we call a certain unit, if one is connected, you can hear each other kind, beautiful greeting, my heart will be very happy. On the phone, we only pay a little attention to our actions and give each other the feeling