文明经商十二经说话和气不忘＂请＂字；热情主动不忘＂笑＂字，商品信息不忘＂新＂字；物资管理不忘＂勤＂字；店容店貌不忘＂净＂字；执行价格不忘＂严＂字；介绍商品不忘＂真＂字；秤量尺码不忘＂准＂字；称呼顾客不忘＂您＂字；收款算帐不忘＂细＂字；顾客意见不忘＂改... Civilized business Twelve by word of conscience did not forget the “Please” word; passion did not forget the “laugh” word, product information did not forget the “new” character; materials management did not forget the “ground” word; Word; implementation of the price did not forget the “strict” character; introduced the product did not forget the “true” character; weighing the size did not forget the “prospective” character; call customers do not forget the “you” character; Opinion did not forget "change ...