企业在生产过程中经常遇到一些矛盾,如生产与需求、质量与数量、质量与物耗、质量与效益的矛盾。正确处理好这4个关系是企业深化全面质量管理的重要环节。在生产与需求发生矛盾时,把用户摆在第一位。在生产中我们时常会碰到国家临时安排、上级部门特殊要求或者用户亟需的产品,这往往打乱我们原定的 Enterprises in the production process often encounter some conflicts, such as production and demand, quality and quantity, quality and material consumption, quality and efficiency of the contradiction. Correctly handling these four relationships is an important part of deepening overall quality management. When the contradiction between production and demand arises, the user is placed first. In production, we often encounter temporary arrangements by the state, special requirements of higher authorities, or products that users desperately need. This often disrupts our original plan.