火灾事故调查工作不仅要坚持及时、客观、公正、合法的原则,还要求火调人员做到敬业及有责任感,严格按照法律程序进行调查,如违反原则和程序规定以及处理不当,势必要引起当事人、受害人的复核和上访。笔者结合一起火灾上访案件,探讨和交流将如何避免或减少上访案件的发生。 Fire investigation work not only to adhere to the principles of timely, objective, fair and lawful, but also call for the deployment of fire professionals to work and have a sense of responsibility, in strict accordance with legal procedures for investigation, such as violation of principles and procedural rules and improper handling, is bound to cause the parties , The victim’s review and appeal. The author combines a case of petitioners to discuss and exchange fire how to avoid or reduce petitions cases.