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人员因素是致使商业银行发生操作风险的重要原因。国内外发生的一系列重大商业银行操作风险事件中有很大一部分是由人员因素造成的。本文以法国兴业银行事件为例尝试从操作风险的人为性入手,通过对人员因素进行分析进而提出完善法国兴业银行操作风险管理的建议。
Personnel factors are the important reasons that cause the operational risk of commercial banks. A large number of operational risk events at a series of major commercial banks at home and abroad are caused by personnel factors. Taking the case of Societe Generale Bank for example, this article attempts to start from the man-made risk of operational risk and put forward suggestions on how to improve the operational risk management of Société Générale by analyzing the personnel factors.