实施用户满意工程引导企业追求卓越

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全国实施用户满意工程已经10年了,1996年5月起由中国质量协会同原国家技术监督局、国内贸易部、机械工业部、冶金工业部、化学工业部、邮电部、中国轻工总会等部、会联合发出《关于“实施用户满意工程”的通知》,标志着活动在全国范围内正式启动。活动的主要内容是宣传用户满意 Nationally implemented customer satisfaction project has been 10 years, since May 1996 by the China Quality Association with the original State Bureau of Technical Supervision, Ministry of Internal Trade, Ministry of Machinery Industry, Ministry of Metallurgical Industry, Ministry of Chemical Industry, Ministry of Posts and Telecommunications, China Light Industry Association Will jointly issue the “Notice on Implementation of Customer Satisfaction Project”, marking the official launch of the activity nationwide. The main content of activities is to promote customer satisfaction
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