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目的观察品管圈护理在耳鼻喉科护理中的应用效果。方法选择耳鼻喉科12名护理人员全部开展品管圈护理,观察品管圈活动实施前后护士工作能力、护理指标等的变化情况。结果实施后护理人员的基础护理能力、病房管理能力、整体护理能力以及护理文书管理评分均高于实施前,差异有统计学意义(P<0.01)。实施后健康教育时间、基础护理时间长于实施前,护理文书时间短于实施前,总体护理质量评分高于对照组,差异有统计学意义(P<0.01)。结论品管圈护理应用于耳鼻喉科围术期护理能够显著提高护理质量。
Objective To observe the effect of quality control ring in otolaryngology nursing. Methods All the staffs of otolaryngology were selected to carry out quality control circle care. The changes of nurses’ working ability and nursing indexes before and after the quality control circle activities were observed. Results The nursing staff’s basic nursing ability, ward management ability, overall nursing ability and nursing document management score were all higher than those before the implementation, the difference was statistically significant (P <0.01). After the implementation of health education time, the basic nursing time is longer than before the implementation, the nursing paper shorter than the time before implementation, the overall quality of care score higher than the control group, the difference was statistically significant (P <0.01). Conclusions Quality control ring nursing applied to otolaryngology perioperative care can significantly improve the quality of care.